Hemby
Hemby

Home care.
Made for Mum.

We know firsthand how much a dedicated carer matters. That's why Hemby exists.

Our services

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Caring for people across London. Join us

"Hemby was built for my own mother"

Richard Nordstrom
Founder and CEO, Hemby

Hemby

It all started when my mother's health declined unexpectedly. She'd always managed on her own. Asking for help was difficult for her. It was a big step to admit she could no longer do everything by herself.

My mum was clear: she wanted to stay at home. Home meant the world to her.

As her son, I began helping wherever I could. I sorted her paperwork and researched how to get her affairs in order.

She started to get some home care, but the difficulty with traditional home care was that a different person turned up every time. Mum didn't feel safe having a stranger let themselves in with a key, at ever-changing appointment times. It didn’t give me peace of mind either during my working day.

I then founded Hemby, so my mum could carry on living at home. She was our very first client.

Through Hemby she got a dedicated care assistant — her own helper — who also cleaned the house a couple of times a month. Every visit was scheduled in advance and visible in the app, letting our whole family breathe a little easier.

Today, Hemby has helped over 10,000 clients. We operate across London and employ a large team of assistants and carers who've become like family to the people they look after.'

Through Hemby, I hope as many people as possible can stay at home even when daily life gets harder. And that their loved ones get peace of mind.

Hemby

Loved by families

Over 160,000 visits rated by family members – with an outstanding average of 4.9/5

Hemby

“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."

Hemby

Mia

Daughter

Hemby

“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”

Hemby

Ada

Family member

Hemby

Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.

Hemby

Paula

Daughter

A dedicated helper tailored to your needs

We focus on quality and select our helpers with the utmost care – ensuring you receive the best help and support.

Only a few applicants meet our high standards. Many of them support our clients for years – as reflected in our 4.9/5 customer rating.

Help, even for tomorrow. Quick confirmation.

Sometimes help is needed immediately. Speed and flexibility are key.

Most bookings are confirmed right away.

Keeps the family informed.

Your helper enters a visit note into the app after each visit, giving your family reassurance that everything is running smoothly.

You can also provide feedback after each visit through the app.

Book with ease

Everyday assistance made simple.
Book quickly and easily online, in the app, or by phone.

Caring across counties and continents

If you cannot be here in person, we bring you closer.

Our family app shares real-time updates after each visit. Even if you are across the world, you are always in the loop.

Hemby

The backup every carer deserves

Caring is beautiful but demanding. We are your safety net.

We can step in when you need time off, cover a gap between live-in carers, or provide a helping hand alongside. Whatever is missing, we fit right in.

Hemby

Areas we cover

We cover Central London and nearby areas including Wandsworth, Southwark, Kensington, Fulham, Chelsea, Westminster, Richmond upon Thames and Kingston upon Thames.

Our helpful team is just a phone call away!

Hemby

Demi

Customer Care Manager

Hemby

Veera

Customer Care Manager

Hemby

Demi

Customer Care Manager

Hemby

Veera

Customer Care Manager

0808 160 7399

(toll free, open 8am to 3pm)

Together with Hemby for over three years

Happy customers Outi and Aili

“Hemby has allowed me to go to work calmly and relaxed, knowing my mother is in the best hands.”

Hemby

Stephanie

Daughter

“I couldn’t have asked for better care! Thanks to Sonja, my helper, I’ve discovered a new hobby: Nordic Walking!”

Hemby

Sally

Mother

The fastest way to request help

Share your needs with us

Provide suitable times for the visit

We will find a matching helper

You'll receive visit confirmation on the same day

Hemby